Xbox CTO explains what caused the Xbox outage, apologises to players, and outlines what's being done going forward

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The recent Xbox server meltdown wasn't just a minor glitch; it sent ripples through the gaming community, locking players out of purchased games and even disc titles. Xbox's CTO has now detailed the root cause of the widespread disruption. This explanation offers crucial insights into modern gaming's reliance on online services and what Microsoft plans to do to shore things up.